Shipping & Return Policy

PAYMENT

VS Booths 360 accepts most major credit cards including Visa, MasterCard, American Express and Discover.

PRODUCTION TIME

Production times for 360 packages and platforms platforms is approximately 30 Days. Custom printed enclosures is approximately 2-3 week turn around time. Please note this is an estimated time for production.

HANDLING TIME

All other product handling times are approximately 4-7 business days.

SHIPPING AND DELIVERY

All delivery time-frames stated are estimated and may be subject to change. Please note, for international deliveries, local import duties and charges may apply. 

While your order is being processed and delivered we encourage you not to book events during this time until you have confirmation of receiving your booth. VS Booths 360 is not responsible for any missed events that you may have.

We use local freight carriers for 360 packages and platforms to insure your product arrives safely. After the product has been shipped, delivery time frames can range between 5-7 business days for freight shipping.

USPS, UPS, FedEx for other products economy shipping time frames are 3-5 business days.

RETURN POLICY

Due to the custom fabrication VS Booths 360 returns will not be accepted. 

Items that are non-refundable:

1. 360 Photo Booth Platforms and Cases

2. Full System Photo Booth Packages

3. Photo Booth Shells and Cases

4. Any products with custom graphics which include enclosures, inflatable enclosures, custom vinyl logo prints.

All products have a 1 year manufacturers warranty, if any part fails we will work with you to resolve any issues. 

If a part fails, please reach out to our support team on our contact page so we can help you try to fix the issue.

In some cases, we understand that you might change your mind about your purchase and want to return the item. Again, we will ONLY refund items not listed above.

We will accept the return request as long as it is in the original packaging. You must send an email or a message on our contact page within 48 hours upon receiving your product. We will refund your money minus shipping fees and the 30% re-stocking fee plus you pay for the shipping.

Incorrect or defective shipments must be returned in new condition and packaging to receive a refund within 48 hours of receiving the item.